Use




Social networkingedit

Some Smart TV platforms come prepackaged or can be optionally extended, with social networking technology capabilities. The addition of social networking synchronization to Smart TV and HTPC platforms may provide an interaction with both on-screen content and other viewers than is currently available to most televisions while simultaneously providing a much more cinematic experience of the content than is currently available with most computers.

Advertisingedit

Some Smart TV platforms also support interactive advertising, addressable advertising with local advertising insertion and targeted advertising, and other advanced advertising features such as ad telescoping using VOD and DVR, enhanced TV for consumer call-to-action, and audience measurement solutions for ad campaign effectiveness. The marketing and trading possibilities offered by Smart TVs are sometimes summarized by the term t-commerce. Taken together, this bidirectional data flow means that Smart TVs can be and are used for clandestine observation of the owners. Even in sets that are not configured off-the-shelf to do so, default security measures are often weak and will allow hackers to easily break into the TV.

2019 research, "Watching You Watch: The Tracking Ecosystem of Over-the-Top TV Streaming Devices", conducted at Princeton and University of Chicago, demonstrated that a majority of streaming devices will covertly collect and transmit personal user data, including captured screen images, to a wide network of advertising and analytics companies, raising privacy concerns.

Digital marketing research firm eMarketer reported a 38 percent surge—to close to $7 billion, a 10 percent television advertising market share—in advertising on connected TV like Hulu and Roku, to be underway in 2019, with market indicators that the figure would surpass $10 billion in 2021.

Securityedit

There is evidence that a Smart TV is vulnerable to attacks. Some serious security bugs have been discovered, and some successful attempts to run malicious code to get unauthorized access were documented on video. There is evidence that it is possible to gain root access to the device, install malicious software, access and modify configuration information for a remote control, remotely access and modify files on TV and attached USB drives, access camera and microphone..

There have also been concerns that hackers may be able to remotely turn on the microphone or webcam on a smart TV, being able to eavesdrop on private conversations. A common loop antenna may be set for a bidirectional transmission channel, capable of uploading data rather than only receiving. Since 2012, security researchers discovered a similar vulnerability present in more series of Smart Tvs, which allows hackers to get an external root access on the device.

Anticipating growing demand for an antivirus for a Smart TV, some security software companies are already working with partners in the digital TV field on the solution. It seems like there is only one antivirus for Smart TVs available: 'Neptune', a cloud-based antimalware system developed by Ocean Blue Software in partnership with Sophos. However, antivirus company Avira has joined forces with digital TV testing company Labwise to work on software to protect against potential attacks. The privacy policy for Samsung's Smart TVs has been called Orwellian (a reference to George Orwell and the dystopian world of constant surveillance he depicted in 1984), and compared to Telescreens because of eavesdropping concerns.

Hackers have misused Smart TV's abilities such as operating source codes for applications and its unsecured connection to the Internet. Passwords, IP address data, and credit card information can be accessed by hackers and even companies for advertisement. A company caught in the act is Vizio.citation needed The confidential documents, codenamed Vault 7 and dated from 2013–2016, include details on CIA's software capabilities, such as the ability to compromise Smart TVs.

Restriction of accessedit

Internet websites can block Smart TV access to content at will or tailor the content that will be received by each platform. Google TV-enabled devices were blocked by NBC, ABC, CBS, and Hulu from accessing their Web content since the launch of Google TV in October 2010. Google TV devices were also blocked from accessing any programs offered by Viacom’s subsidiaries.

Reliabilityedit

In 2017, high-end Samsung Smart TVs stopped working for at least seven days after a software update. Application providers are rarely upgrading Smart TV apps to the latest version; for example, Netflix does not support older TV versions with new Netflix upgrades.

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